Terms of Service

Acceptance

By creating an account or using Tameburn you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the service.

Service description

Tameburn is a cloud-cost anomaly detection service. We read billing data from the cloud accounts you connect, identify unusual spending patterns, and deliver alerts to the notification channels you configure (Slack, Discord, Telegram, email, or a generic webhook).

Your responsibilities

• Provide IAM credentials and cloud-account access only for accounts you own or are authorised to connect.
• Maintain one account per person or team. Do not share login credentials.
• Keep your account email accessible — it is the only recovery path for magic-link sign-in.
• Notify us promptly at [email protected] if you suspect unauthorised access to your account.

Plans and billing

Paid plans are billed monthly or annually through Lemon Squeezy, which acts as Merchant of Record and is responsible for collecting and remitting sales tax and VAT on our behalf. Subscriptions renew automatically at the end of each billing period until cancelled.

You may change your plan at any time. Upgrades take effect immediately and are prorated to the next billing cycle. Downgrades take effect at the next renewal.

We may adjust prices for future billing cycles with at least 30 days' advance notice by email.

Free trial

New accounts receive a 7-day Pro trial. No credit card is required to start the trial. At the end of the trial period, the account converts to the Free plan unless you add a payment method and subscribe to a paid plan. We will send a reminder before the trial ends.

Cancellation and refunds

You may cancel your subscription at any time from the Lemon Squeezy customer portal. Cancellation stops auto-renewal; your paid access continues until the end of the current billing period.

We do not issue refunds for partial subscription periods. If you believe you were charged in error, email [email protected] within 14 days of the charge and we will review it.

Acceptable use

• Do not reverse-engineer, decompile, or disassemble any part of the service.
• Do not exceed documented API rate limits or attempt to overload our infrastructure.
• Do not connect cloud accounts you do not own or are not explicitly authorised to monitor.
• Do not use the service to facilitate any unlawful activity.

Intellectual property and license

We own the software, documentation, and trademarks of Tameburn. You own your data. We grant you a limited, non-exclusive, non-transferable license to use the service while your account is active and in good standing.

We do not claim ownership over any cloud data or alerts processed on your behalf.

Disclaimer of warranties

The service is provided 'as is' and 'as available'. We make no warranty that it will catch every cost anomaly, prevent every unexpected charge, or deliver alerts within any guaranteed timeframe. Cost-control decisions remain your responsibility.

We disclaim all implied warranties to the maximum extent permitted by applicable law.

Limitation of liability

To the maximum extent permitted by law, Tameburn's total aggregate liability to you for any claim arising from or related to these Terms or the service is limited to the fees you paid us in the twelve months immediately preceding the claim.

We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or data, even if we were advised of the possibility.

Termination

You may terminate your account at any time from your account settings. We may suspend or terminate accounts that violate these Terms, present a security risk, or remain unpaid, with reasonable notice where practicable.

On termination, your access to the service ends. Sections that by their nature should survive termination (Limitation of Liability, Governing Law, IP) will do so.

Governing law and disputes

These Terms are governed by the laws of the Republic of Korea. Any dispute that cannot be resolved informally will be submitted to binding arbitration in Seoul, Republic of Korea under rules to be specified, except where prohibited by applicable law.

Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.

Changes to these terms

We may update these Terms as the service evolves. We will notify account holders by email at least 30 days before material changes take effect. Continued use of the service after the effective date constitutes acceptance of the revised Terms.

Contact

Legal questions: [email protected].